Category Archives: Consumer

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STATEMENT OF THE BUREAU OF CONSUMER FINANCIAL PROTECTION ON ENACTMENT OF S.J. RES. 57

FOR IMMEDIATE RELEASE:
May 21, 2018

CONTACT:
Office of Communications
Tel: (202) 435-7170

STATEMENT OF THE BUREAU OF CONSUMER FINANCIAL PROTECTION ON ENACTMENT OF S.J. RES. 57

Today the President signed into law a bipartisan Congressional resolution disapproving a rule that was in the form of guidance issued by the Bureau of Consumer Financial Protection (Bureau) about indirect auto lender compliance with the Equal Credit Opportunity Act (ECOA) and its implementing regulation.

Acting Director Mick Mulvaney stated:

“I thank the President and the Congress for reaffirming that the Bureau lacks the power to act outside of federal statutes. As an executive agency, we are bound to enforce the law as written, not as we may wish it to be. In this case, the initiative that the previous leadership at the Bureau pursued seemed like a solution in search of a problem. Those actions were misguided, and the Congress has corrected them.

I want to make it abundantly clear that the Bureau will continue to fight unlawful discrimination at every turn. We will vigorously enforce fair lending laws in our jurisdiction, and will stand on guard against disparate treatment of borrowers.

I am heartened that the people, through their elected representatives, have corrected this instance of Bureau overreach. I look forward to working with the Congress to bring much-needed structural accountability to the Bureau so that our cherished democratic principles are supported and the rights of every American consumer are always protected.”

The enactment of this Congressional Review Act (CRA) resolution does more than just undo the Bureau’s guidance on indirect auto lending. It also prohibits the Bureau from ever reissuing a substantially similar rule unless specifically authorized to do so by law.

Given a recent Supreme Court decision distinguishing between antidiscrimination statutes that refer to the consequences of actions and those that refer only to the intent of the actor, and in light of the fact that the Bureau is required by statute to enforce federal consumer financial laws consistently, the Bureau will be reexamining the requirements of the ECOA.

Today’s action also clarifies that a number of Bureau guidance documents may be considered rules for purposes of the CRA, and therefore the Bureau must submit them for review by Congress. The Bureau welcomes such review, and will confer with Congressional staff and federal agency partners to identify appropriate documents for submission.

consumer

BUREAU OF CONSUMER FINANCIAL PROTECTION ACTING DIRECTOR ANNOUNCES CHIEF COMMUNICATIONS OFFICER AND SPOKESPERSON

For immediate release:

April 30, 2018

Media contact:

Office of Communications
Tel: (202) 435-7170

BUREAU OF CONSUMER FINANCIAL PROTECTION ACTING DIRECTOR ANNOUNCES CHIEF COMMUNICATIONS OFFICER AND SPOKESPERSON 

WASHINGTON, D.C. — As of Monday, April 30, 2018, John Czwartacki has transitioned from the Office of Management and Budget (OMB) to the Bureau of Consumer Financial Protection (BCFP) as its Chief Communications Officer and Spokesperson. His 30 years of experience in public and private sectors will now be applied full time at the Bureau as it fulfills its statutory mission.

Czwartacki (CZ), who has been at OMB from the earliest days of the administration, was detailed as a Senior Advisor at BCFP by Acting Director Mulvaney upon his appointment to the dual roles last November. With the transition of CZ to BCFP, he joins an already successful team in their mission to prepare for the yet-unnamed permanent director and create a more effective, efficient, and accountable actor within the federal government and on behalf of the American people.

“It has been nothing short of the highlight of my career serving the current budget director, his patriotic and tireless staff, and the Trump administration overall.” Czwartacki added, “It has been my pleasure to work alongside an extremely talented communications team both at OMB and in the West Wing.”

“I look forward to continuing my service, alongside Mick Mulvaney and his tremendous staff, for the foreseeable future. We have lots of work ahead of us.”

BUREAU OF CONSUMER FINANCIAL PROTECTION FINALIZES AMENDMENT TO “KNOW BEFORE YOU OWE” MORTGAGE DISCLOSURE RULE

For immediate release:

April 26, 2018

Media contact:

Office of Communications
Tel: (202) 435-7170

 

BUREAU OF CONSUMER FINANCIAL PROTECTION FINALIZES AMENDMENT TO “KNOW BEFORE YOU OWE” MORTGAGE DISCLOSURE RULE

Update Will Provide More Clarity Regarding Closing Cost Increases 

WASHINGTON, D.C. — Today the Bureau of Consumer Financial Protection (Bureau) finalized an amendment to its “Know Before You Owe” mortgage disclosure rule that addresses when mortgage lenders with a valid justification may pass on increased closing costs to consumers and disclose them on a Closing Disclosure. The update is intended to provide greater clarity and certainty to the mortgage industry.

The Know Before You Owe mortgage disclosure rule took effect Oct. 3, 2015. The Bureau’s rule created new Loan Estimate and Closing Disclosure forms that consumers receive when applying for and closing on a mortgage loan. The Bureau heard feedback from the industry that they needed clarification on when creditors may pass on increased costs to consumers and disclose them on a Closing Disclosure. Specifically, a timing restriction on when the creditor may use a Closing Disclosure to communicate closing cost increases to the consumer could prevent a creditor from charging the consumer for those cost increases despite a valid reason for doing so, such as a changed circumstance or borrower request. In response, in July 2017 the Bureau proposed an amendment removing that particular timing restriction. Today, after considering public comment on the proposal, the Bureau is finalizing that amendment.

The final rule will take effect 30 days after publication in the Federal Register.

The final rule is available at: https://files.consumerfinance.gov/f/documents/cfpb_tila-respa_final-rule_amendments-to-federal-mortgage-disclosure-requirements.pdf

Reggae Music: www.LiveReggae.net

 

New Reggae & World Music Website: www.LiveReggae.net

Sevilla Local Media is proud to announce the publishing of their new REGGAE & WORLD MUSIC GENRE – fan and industry oriented website, serving the Reggae & World Music communities.

The site: www.LiveReggae.net, is a sleek, colorful and one of a kind ultra-dynamic website that provides bands, musicians, fans, promoters, and club owners, a high-powered resource to promote events, concerts, gigs, festivals, sell merchandise and a way to connect with their fan base socially, in a versatile and professional way.

Musicians can build a professional social profile, sell or buy instruments, post their videos or images, and list themselves for hire or for contact in a multi-functional Industry Directory.

Fans of Reggae & World Music can receive the latest news on tours, festivals and club gigs from their favorite artists, and even become contributors by blogging about concerts attended or recent song releases.

All register as Community Members hereby all features are available – for free.

A club owner who promotes a “Reggae Night” or related event, can not only post their upcoming show, but can also purchase vibrant, dynamic ads and full service club, tour, festival or event promotion packages powered by Digital Marketing and SEO Professionals – Sevilla Local Media, who will generate and sustain high online visibility for a competitive price, complete with full analytics, spreadsheets, publicity and comprehensive social sharing, in addition to ad space – included.

Sevilla Local Media, founder & President, Tommy Sevilla, is a 35 year veteran of the music industry and was a Reggae Music Industry prodigy and pioneer at age 14. Tommy began booking and managing local, national and international music acts, as well as becoming a contributing writer to local music magazines, also stage managing, tour managing, and promoting local concerts and national tours for and with such luminaries or unique talents as: Two-Time JUNO Award-Winning Canadian Dub Poet – Lillian Allen, Mutabaruka & The Sounds of Resistance Band, Eek-a-Mouse, Leroy Sibbles, Pato Banton, Tippa Irie, Rankin’ Scroo, Bass Culture, Joe Higgs, Norman Grant & Twinkle Brothers, Tristan Palma, Phillip Frazer, Boom Shaka, Untouchables, Killer Bees, Blues/Jazz Legend – Phil Upchurch and others.

Many shows of which he partnered up with or assisted friend, Roberto Angotti, of KNAC & KROQ “Reggae Revolution” fame.

Tommy’s original business partner in the music industry, along with Sean Mc Gary was James “Jim” Roppo, Executive Vice-President of Universal Music Group – Republic Records, and of Justin Bieber – “failure to tweet” fame.

Tommy was also a contemporary of long-time friend, Kevin Lyman, founder of the Vans Warped Tour. Contributing to the original Claremont California – Claremont Colleges Music Scene.

 

 

Tommy, recalling the good times of the 1980’s Reggae Scene:

“I have fond memories of my youth as a fan of Reggae Music and being a part of Los Angeles Reggae Music history, especially. I was there at Bunny Wailer’s first state-side appearance in Long Beach, back in the 80’s. I remember vividly, the historic Fela Anikulapo Kuti concert at the Olympic Auditorium, me and champion bubbler, Clinton Dove, watching Fela, with his massive horn section, 2 drummers, and huge harmony vocals secition (all of his many wives), alongside Flea and Anthony Keides of the Red Hot Chili Peppers, also there as young fans.

Alpha Blondy’s first show in L.A. was also monumental.

The late Milt Wilson, truly produced the best shows at that time; the Music Machine was legendary, even a place where I, all but 17 or so and not even allowed in, stepped on Mutabaruka’s barefoot and evoked a “Raaas Claaat” like I never heard before. I would later promote a few shows and spoken word readings with him and his incredible band.

Perhaps the greatest musical experience I ever had though was a show that Me, Jim and Sean produced, the unique Strictly Roots of Northern California at Claremont Mc Kenna College where, it was like Reggae meets the Allman Brothers and every song was a 12 minute, psychedelic lead guitar solo.

I will never forget interviewing Rita Marley and her kids, along with mother Cedella, at the Bob Marley Day Festival, and later in years, smoking a huge spliff with Aston “Family Man Barrett” and the rest of the Wailers, at the Country Club in Reseda.

Licking the 5′ tall, saxophone like chalice, packed with ice and Lambsbread Colli from the Blue Mountains, with Ras Michael, the late Derrick “Debo” Brown, Clive Ross, Zacky and others, was unforgettable, as I was promoting the great Leroy Sibbles that night, backed by Jamaica Inc, at the iconic and legendary Kingston 12 in Santa Monica.

Especially cool was being backstage at the Greek for the 2 night Steel Pulse and Jimmy Cliff shows when, I see Earl “Flabba” Holt standing outside, unable to get in, as his name was left of the guest list by mistake. I was able to convince security to allow him in and ironically enough, had an almost identical experience with Judy Mowatt and her entire entourage at the Universal Amphitheatre for UB40. Me and Clinton Dove, literally watched the show from in and out of the aisle, giving up our seats fro Judy and her posse, repeatedly being warned and pushed back into the seats.

Linton Kwesi Johnson at the Conga Room, was also a one of a kind experience.

Ali, Robin, Astro and Brian Travers, among others like Joe Higgs and Garth Dennis, would be guests of ours backstage at the Whiskey for our show with Eek-a-Mouse, Rankin’ Scroo & Ginger and Ridim Section. Me, Sean and Jim promoted the “King and I” Tour for Mouse in 1987.

We hosted H.R. from Bad Brains at our apartment in Pomona, California, for several weeks. A truly different cat, I still don’t know how or why, but he was with us all that time – on our dime – and barely spoke a word!

Driving home an angry (not at me) Mikey Dread, was also memorable (laughing), and scrapping with Prince Ital Joe, backstage at the Coach House and being followed on the 5 North, is not something me and my bredren Clinton particularly enjoyed.

Ginger, Rankin’ Scroo’s beautiful and talented wife, literally saved my life on tour with Eek-a-Mouse, in Santa Barbara.

How can I ever forget spending time at Roger Steffens’ house with the great Dub Poetess, Lillian Allen, marveling at Roger’s immense Reggae Music Archives.

Me and Tony Montgomery of Bass Culture, are still recovering from our sensi session with Mouse at the motel I put him up at in Pomona. A few warm Guinness and some Humboldt County one-of-a-kind, had us in a nice place, with air conditioning inside and 100 + degree heat outside. We were literally blinded by the light upon exit.

I owe all these fond memories to my uncle Donny, who introduced me to Reggae Music, at about age 12, and longtime friend Tony Montgomery of Bass Culture, who took me to my first Reggae show in Santa Monica, where the Meditations, headlined.

Getting into the business and doing some pretty cool things at a young age and until I was about 20 years old, was due to the mentoring and guidance of Rita “Miss Wire Waist” Harrison (Smoothie’s Auntie) of KPFK – “Sounds of Jamaica fame; a place where Tony, Fred, Donny, Dan and Pablo of Bass Culture, played live, and where we happened to meet the young, rambunctious youngster – a few years older than me – Trevy Felix of Boom Shaka.

Her, Stamma Haughton, Joe Higgs and Stranger Cole, were some of my absolute favorite people in an out of the industry.

I remember walking to the pay phone on 3rd Street in La Verne to use call Jamaica, Birmingham England, Toronto Canada, and other parts of the world, to do my business, with a pocket full of dimes, after running up thousand dollar phone bills!

I can go on and on but know that my memories are fond and great and it’s nice – so many years later – with some refined expertise and wisdom, to develop this site which I hope all will take full advantage of.

I only wish I had something like this when I was in the business.”

Most recently, Tommy has returned to the music scene with Sevilla Local Media’s association with Reggae Dance Hall Artist, Cham, and for the purpose of promoting Cham’s latest release, “Money Wine” and his official website.

Tommy continues to support and contribute to the careers of Lillian Allen, Rankin’ Scroo and Smoothie Jones’ – 213 LA. Rootz Band.

The marriage between Tommy’s Digital Marketing & SEO company and his passion for Reggae Music, is a raging fire that benefits and equips all who share the love of the music.

Tommy, after a secular career in sales and management, recently returned to the world of event promotion as founder of Sevilla Local Media, when he created the cigar-industry website: www.GreatCigarEvents.com , a website created to bring attention to looming FDA Regulations of the Premium Cigar Industry and to promote the Rocky Patel Cigar Yacht Cruise, which also draws attention to Rocky’s charity – The Rocky Patel Foundation.

The last Rocky Patel Cigar Yacht Cruise featured acclaimed indie artist – Marisa Ronstadt. The multi-talented cousin of the legendary, Linda Ronstadt.

Lord willing, Sevilla Local Media will soon launch a similar site that will invite all types of music to join that general music community, among many more, including a site that embodies Tommy’s true passion: Christian Biblical Apologetics.

Having coined the phrase in the early 90’s, Tommy has written “Apologetic Poetry”.

Sevilla Local Media, has recently developed and donated an e-commerce website for non-profit – Jurupa Valley Boxing Club, where Tommy and his 16-year old daughter, Sophia, train. That site is set to launch soon, and is meant to raise money for the gym and it’s athletes.

Sevilla Local Media, has a network of sites of their own and has donated, consulted on or developed new sites for hundreds of local, national and international clients, ranging from: local government, local chambers of commerce, tree service companies, auto repair, restaurants, attorneys, escape rooms, day care centers, and numerous other industries, but is particularly famous and sought out after for their Insurance, Real Estate, Cigar Industry and Law Firm/Attorney SEO.

Sevilla Local Media is unmatched in their customer service, customer satisfaction and performance, widely experienced in many different industries. Their SEO is world-class and unmatched.

It is not uncommon for a Sevilla Local Media SEO Client to rank #1 overall in their geographical area or industry, with literally, hundreds, to even thousands of first page organic and maps placements on the 6 major U.S. search engines: Google, Yahoo, Bing, Ask, AOL, MSN – never resorting to harmful black hat techniques and with all work being done in-house and within the United States.

Sevilla Local Media is a successful local, national and International Search Engine Optimization and Online Marketing company, founded in 2008, and based in Riverside, California.

Sevilla Local Media operates on a unique “Customers for Life” business model whereby results are guaranteed.

Sevilla Local Media, accepts clients on a case-by-case evaluation basis only.

For information on how Sevilla Local Media can assess and possibly fulfill your online SEO & Digital Marketing needs, please visit their site (www.SevillaLocalMedia.com) or contact them at: (951) 289-1710.

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consumer financial protection bureau

Press Release from the CFPB

FOR IMMEDIATE RELEASE:
January 31, 2018

CONTACT:
Office of Communications
Tel: (202) 435-7170

CONSUMER FINANCIAL PROTECTION BUREAU ISSUES REQUEST FOR INFORMATION ON ADMINISTRATIVE ADJUDICATIONS

WASHINGTON, D.C. — The Consumer Financial Protection Bureau (CFPB) today issued a Request for Information (RFI) about administrative adjudications. The Bureau is seeking to better understand the benefits and impacts of its use of administrative adjudications, and how its existing process may be improved. This is the second in a series of RFIs announced as part of Acting Director Mick Mulvaney’s call for evidence to ensure the Bureau is fulfilling its proper and appropriate functions to best protect consumers. This RFI will provide an opportunity for the public to submit feedback and suggest ways to improve outcomes for both consumers and covered entities. The next RFI in the series will address the Bureau’s enforcement processes, and will be issued next week.

The RFI on administrative adjudications is available at: http://files.consumerfinance.gov/f/documents/cfpb_rfi_administrative-adjudications_012018.pdf

The CFPB will begin accepting comments once the RFI is printed in the Federal Register, which is expected to occur on February 5.

More information about the call for evidence is available at: http://www.consumerfinance.gov/policy-compliance/notice-opportunities-comment/open-notices/call-for-evidence/

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For Immediate Release: New Rules for Pay Day Loans

consumer financial protection bureau

FOR IMMEDIATE RELEASE:
October 5, 2017

CONTACT:
Office of Communications
Tel: (202) 435-7170
CONSUMER FINANCIAL PROTECTION BUREAU FINALIZES RULE TO STOP PAYDAY DEBT TRAPS
Lenders Must Determine If Consumers Have the Ability to Repay Loans That Require All or Most of the Debt to be Paid Back at Once

WASHINGTON, D.C. — The Consumer Financial Protection Bureau (CFPB) today finalized a rule that is aimed at stopping payday debt traps by requiring lenders to determine upfront whether people can afford to repay their loans. These strong, common-sense protections cover loans that require consumers to repay all or most of the debt at once, including payday loans, auto title loans, deposit advance products, and longer-term loans with balloon payments. The Bureau found that many people who take out these loans end up repeatedly paying expensive charges to roll over or refinance the same debt. The rule also curtails lenders’ repeated attempts to debit payments from a borrower’s bank account, a practice that racks up fees and can lead to account closure.

“The CFPB’s new rule puts a stop to the payday debt traps that have plagued communities across the country,” said CFPB Director Richard Cordray. “Too often, borrowers who need quick cash end up trapped in loans they can’t afford. The rule’s common sense ability-to-repay protections prevent lenders from succeeding by setting up borrowers to fail.”

Payday loans are typically for small-dollar amounts and are due in full by the borrower’s next paycheck, usually two or four weeks. They are expensive, with annual percentage rates of over 300 percent or even higher. As a condition of the loan, the borrower writes a post-dated check for the full balance, including fees, or allows the lender to electronically debit funds from their checking account. Single-payment auto title loans also have expensive charges and short terms usually of 30 days or less. But for these loans, borrowers are required to put up their car or truck title for collateral. Some lenders also offer longer-term loans of more than 45 days where the borrower makes a series of smaller payments before the remaining balance comes due. These longer-term loans – often referred to as balloon-payment loans – often require access to the borrower’s bank account or auto title.

These loans are heavily marketed to financially vulnerable consumers who often cannot afford to pay back the full balance when it is due. Faced with unaffordable payments, cash-strapped consumers must choose between defaulting, re-borrowing, or skipping other financial obligations like rent or basic living expenses such as buying food or obtaining medical care. Many borrowers end up repeatedly rolling over or refinancing their loans, each time racking up expensive new charges. More than four out of five payday loans are re-borrowed within a month, usually right when the loan is due or shortly thereafter. And nearly one-in-four initial payday loans are re-borrowed nine times or more, with the borrower paying far more in fees than they received in credit. As with payday loans, the CFPB found that the vast majority of auto title loans are re-borrowed on their due date or shortly thereafter.

The cycle of taking on new debt to pay back old debt can turn a single, unaffordable loan into a long-term debt trap. The consequences of a debt trap can be severe. Even when the loan is repeatedly re-borrowed, many borrowers wind up in default and getting chased by a debt collector or having their car or truck seized by their lender. Lenders’ repeated attempts to debit payments can add significant penalties, as overdue borrowers get hit with insufficient funds fees and may even have their bank account closed.

Rule to Stop Debt Traps

The CFPB rule aims to stop debt traps by putting in place strong ability-to-repay protections. These protections apply to loans that require consumers to repay all or most of the debt at once. Under the new rule, lenders must conduct a “full-payment test” to determine upfront that borrowers can afford to repay their loans without re-borrowing. For certain short-term loans, lenders can skip the full-payment test if they offer a “principal-payoff option” that allows borrowers to pay off the debt more gradually. The rule requires lenders to use credit reporting systems registered by the Bureau to report and obtain information on certain loans covered by the proposal. The rule allows less risky loan options, including certain loans typically offered by community banks and credit unions, to forgo the full-payment test. The new rule also includes a “debit attempt cutoff” for any short-term loan, balloon-payment loan, or longer-term loan with an annual percentage rate higher than 36 percent that includes authorization for the lender to access the borrower’s checking or prepaid account. The specific protections under the rule include:

Full-payment test: Lenders are required to determine whether the borrower can afford the loan payments and still meet basic living expenses and major financial obligations. For payday and auto title loans that are due in one lump sum, full payment means being able to afford to pay the total loan amount, plus fees and finance charges within two weeks or a month. For longer-term loans with a balloon payment, full payment means being able to afford the payments in the month with the highest total payments on the loan. The rule also caps the number of loans that can be made in quick succession at three.
Principal-payoff option for certain short-term loans: Consumers may take out a short-term loan of up to $500 without the full-payment test if it is structured to allow the borrower to get out of debt more gradually. Under this option, consumers may take out one loan that meets the restrictions and pay it off in full. For those needing more time to repay, lenders may offer up to two extensions, but only if the borrower pays off at least one-third of the original principal each time. To prevent debt traps, these loans cannot be offered to borrowers with recent or outstanding short-term or balloon-payment loans. Further, lenders cannot make more than three such loans in quick succession, and they cannot make loans under this option if the consumer has already had more than six short-term loans or been in debt on short-term loans for more than 90 days over a rolling 12-month period. The principal-payoff option is not available for loans for which the lender takes an auto title as collateral.
Less risky loan options: Loans that pose less risk to consumers do not require the full-payment test or the principal-payoff option. This includes loans made by a lender who makes 2,500 or fewer covered short-term or balloon-payment loans per year and derives no more than 10 percent of its revenue from such loans. These are usually small personal loans made by community banks or credit unions to existing customers or members. In addition, the rule does not cover loans that generally meet the parameters of “payday alternative loans” authorized by the National Credit Union Administration. These are low-cost loans which cannot have a balloon payment with strict limitations on the number of loans that can be made over six months. The rule also excludes from coverage certain no-cost advances and advances of earned wages made under wage-advance programs offered by employers or their business partners.
Debit attempt cutoff: The rule also includes a debit attempt cutoff that applies to short-term loans, balloon-payment loans, and longer-term loans with an annual percentage rate over 36 percent that includes authorization for the lender to access the borrower’s checking or prepaid account. After two straight unsuccessful attempts, the lender cannot debit the account again unless the lender gets a new authorization from the borrower. The lender must give consumers written notice before making a debit attempt at an irregular interval or amount. These protections will give consumers a chance to dispute any unauthorized or erroneous debit attempts, and to arrange to cover unanticipated payments that are due. This should mean fewer consumers being debited for payments they did not authorize or anticipate, or charged multiplying fees for returned payments and insufficient funds.

The CFPB developed the payday rule over five years of research, outreach, and a review of more than one million comments on the proposed rule from payday borrowers, consumer advocates, faith leaders, payday and auto title lenders, tribal leaders, state regulators and attorneys general, and others. The final rule does not apply ability-to-repay protections to all of the longer-term loans that would have been covered under the proposal. The CFPB is conducting further study to consider how the market for longer-term loans is evolving and the best ways to address concerns about existing and potential practices. The CFPB also made other changes in the rule in response to the comments received. These changes include adding the new provisions for the less risky options. The Bureau also streamlined components of the full-payment test and refined the approach to the principal-payoff option.

The rule takes effect 21 months after it is published in the Federal Register, although the provisions that allow for registration of information systems take effect earlier. All lenders who regularly extend credit are subject to the CFPB’s requirements for any loan they make that is covered by the rule. This includes banks, credit unions, nonbanks, and their service providers. Lenders are required to comply regardless of whether they operate online or out of storefronts and regardless of the types of state licenses they may hold. These protections are in addition to existing requirements under state or tribal law.

A factsheet summarizing the CFPB rule on payday loans is available at: http://files.consumerfinance.gov/f/documents/201710_cfpb_fact-sheet_payday-loans.pdf

Text of the CFPB rule on payday loans is available at: http://files.consumerfinance.gov/f/documents/201710_cfpb_final-rule_payday-loans-rule.pdf

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The Consumer Financial Protection Bureau is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives. For more information, visit consumerfinance.gov.